Terms of Service

Welcome to Litchi Loom. By accessing or using our website www.litchiloom.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Terms

By visiting our site or purchasing from us, you are engaging in our “Service” and agree to be bound by these terms
These Terms apply to all users, including browsers, vendors, customers, and merchants
We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the site after changes constitutes acceptance of those changes

2. Eligibility

To use our site and services, you must be:
At least 18 years old, or using the website under the supervision of a parent or legal guardian
Providing accurate and complete information during any account registration or checkout process

3. Products & Pricing

All prices are listed in INR and include applicable taxes unless stated otherwise
We reserve the right to change product prices, discontinue items, or limit quantities at our discretion
Product colors and images displayed on the site may vary slightly from the actual product due to screen settings

4. Orders & Payments

Orders placed through www.litchiloom.com are subject to availability and acceptance
We reserve the right to cancel or refuse any order, in which case any amount paid will be refunded
Payments must be made through the provided payment methods; all transactions are encrypted and secure

5. Shipping & Delivery

Shipping timelines are estimates and may vary based on location and courier service
We are not liable for delays or issues caused by third-party courier partners, but we will assist in resolving the matter

6. Returns & Refunds

Please refer to our separate Return & Refund Policy page for detailed information

7. User Conduct

You agree not to use the site for:
Any unlawful purpose
Violating any regulations or laws
Transmitting harmful code or viruses
Spamming, phishing, or scamming activities

8. Intellectual Property

All content on this site — including logos, product images, descriptions, and designs — is the property of Litchi Loom
Reproduction or use without permission is strictly prohibited

9. Third-Party Links

Some content or services may link to third-party websites
We are not responsible for the content, policies, or practices of those external sites

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products
Our liability is limited to the amount paid by you for the product in question

11. Termination

We reserve the right to terminate your use of the site or our services at any time for violating any of these Terms

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India
Any disputes shall be resolved under the jurisdiction of the courts of your local jurisdiction (e.g., Hyderabad or your preferred city)

13. Contact Information

If you have any questions or concerns regarding these Terms, feel free to reach us at:
🌐 Website: www.litchiloom.com
📧 Email: kksumant13@gmail.com