Privacy Policy
At Litchi Loom, we deeply respect your privacy and are fully committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or make a purchase from us. By accessing our site, you agree to the terms outlined in this policy.
🔍 1. Information We Collect
We collect personal and non-personal information to provide you with a smooth, secure, and customized shopping experience.
Personal Information Includes:
Full name
Email address
Contact number
Shipping and billing address
Payment information (secured through payment gateways)
Non-Personal Information Includes:
IP address
Browser type and device information
Location data (if permitted)
Pages visited and time spent on the site
💼 2. How We Use Your Information
Your personal data helps us in multiple ways:
To process and deliver your orders
To communicate with you regarding your purchase or support inquiries
To send updates, offers, and newsletters (only if you’ve opted in)
To improve our website experience based on customer behavior and feedback
To ensure safe and secure transactions by preventing fraud or unauthorized activities
🔐 3. Data Security
We take data security seriously. All sensitive information (like payment details) is encrypted and transmitted securely through SSL (Secure Socket Layer) technology. We also regularly update our systems to protect against unauthorized access or breaches.
📦 4. Sharing of Information
We never sell or rent your personal information. However, we may share data with:
Trusted third-party partners (such as courier services and payment gateways) to fulfill your order
Analytics tools (like Google Analytics) to better understand website traffic
Legal authorities, only when required by law
All third-party services are carefully selected and are required to uphold strict confidentiality.
🍪 5. Use of Cookies
Cookies help us enhance your shopping experience. They:
Keep your items saved in your cart
Help you log in faster
Enable us to remember your preferences
Allow us to analyze site performance and user behavior
You can disable cookies via your browser settings, but doing so may affect site functionality.
📩 6. Marketing Communications
If you subscribe to our newsletter or make a purchase, you may receive occasional emails about new arrivals, offers, or updates. You can unsubscribe at any time by clicking the link in the email or by contacting us directly.
👶 7. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect data from minors. If you believe a child has submitted personal information, please contact us immediately for prompt removal.
📬 8. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your personal data (except data needed for order fulfillment and legal obligations)
You can exercise these rights by emailing us at kksumant13@gmail.com.
📞 9. Contact Us
We’re here to help. If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:
Website: www.litchiloom.com
Email: kksumant13@gmail.com